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Captain Sim Cr*p

Wing_Z

Wing_Z

Charter Member 2011
SO I thought I'd drop a few dollars on some of the runout Capsim stuff.
What a nightmare, and the details are so boring I won't even go into them here.
The Yak activation was the gem I thought I'd share.
It won't activate, so you go through the almost governmental red tape and logins to knowledge base on their website to end up with this advice:

A: 1. Download the file Y3.exe (205 kB) to any folder on your PC.
2. Run this file.
3. Press "Select" button.
4. Find csy003_1100.exe file on your PC.
5. Follow the instructions.

You've guesssed it, haven't you?
This clever little patch tells you it can't complete, because you haven't activated the product!
If I stumble upon a fix, I'll post it, it may save you several hours of pain should you not be able to do without these...

I also made the mistake of buying the F-104 at the same time, also won't activate.

Caveat Emptor.
 
Oh dear! Russian red tape! I had similar problems with my Herc when I wanted to reactivate it after a hard drive failure -in the end I gave up - did another reinstall recently and had another go and managed to load it with no issues so didn't need to reacativate it in the end.
 
I liked #4: "Find csy003_1100.exe file on your PC."
If you haven't activated the aircraft, how does the .exe file get on your PC? :confused: Guess things get a little strange going from Russian to English.
 
Good luck!

I had the same thing with the Yak 3+ yrs ago. Nice to see some things dont change :engel016:

BTW... I never did get it working :kilroy:
 
same problem here with the yak3 . and the F104 won't work either .
i tried emailing them directly but got no answer whatsoever , open a customer services ticket that they immediately closed before they redirected me towards their KBs ( even thought i mentioned in the message i sent them that i tried the KBs with no effect ) , and the only answer i get from the forums is to check their KBs .

this is one company i will never buy from again
 
Capt Sim

Guys I had the same problem with the 104 and the 707 when I purchased them.:isadizzy: Found the only way to get them to work is do an offline activation. Can't remember the exactly how, but check the database. All it takes is a couple of steps.

Regards, Rob:ernae:
 
I bought the 707 and F-104 together, one order number. The 707 installed OK using offline activation, F-104 zilch. Likewise Yak 3, nada.

This amounts to theft.

The time I have spent chasing their knowledge base circular results, far outweighs the cost of the software.
Does this prompt me to go looking for Captain Sim crack codes in the Dark Recesses of the internet?
No, but there are some who will get tipped into piracy by this kind of retail behaviour.
 
I picked up the F-104 last year before Christmas. It worked fine then. Allthough it was like pulling teeth for a couple months to get the paintkit.
 
Late last year I purchased the B707 and had to install it using offline activation, but this took some time to achieve.

In my opinion the drama to get products installed and working would put me off dealing with Capt Sim again.

I've found their web site is not user friendly.

Pete.
 
Just recently bought the F-104 and B-707...same thing, activation no-worky. I started a ticket and they closed it out, saying the problem had already been addressed in their little line up of previous issues. Well, I still haven't been able to activate and their previous issues"fix" doesn't help. Eff those *******s.
 
Sorry, no help here, except to say after problems activating my "legendary" (or illusory) B727 I discovered that the Vistaliners (now also HJG) B727 is a pretty nice plane after all, even without a VC. And, there are a lot of repaints available, unlike the promised 300 repaints from Captainsim which just never seemed to be available on their website. They have a funny idea of what the term "customer service" means.
 
Captain Sim is known for having a non-existant customer service system...I misplaced my product keys about a year ago and have given up all hope of recovering them...
 
Haven't had a single problem with their support. Used top have activation probs with older software that you mention here but there are indeed all answers available at their KB.
 
Sedr37 said:
Haven't had a single problem with their support. Used top have activation probs with older software that you mention here but there are indeed all answers available at their KB.
Click to expand...
Err, well do share where one is supposed to look to get the products activated.
This would appear not to be an isolated incident.
 
Have all the FS9 Captain Sim planes (appart from the jet trainer which only seems available on JF or other 3rd party sites) and some FSX, never had a problem yet. When I first installed them I did so to a dummy directory and then zipped up the resulting files to avoid running them again, I do this with most installers although some don't work right IIRC.

I just bought a new Quad core rig and transfered the HD across with all the files, haven't got round to testing the Captain Sim stuff yet, but will now make it a priority, lol. As for the ACE apps, dunno if they will work and don't care, never used them appart from the initial set up. I'm not about to retest the installers just to find they bu99er up my existing files, heaven forbid.

Jamie
 
Well, just tested all those ACE proggies, they weren't installed onto this computer, rather transfered from my old one. All work bar the 707 which has been quarantined by McAfee as a Trojan, which it isn't. Restored it, and it got quarantined again as soon as I went near it. Guess I'm going back to good olé Norton ASAP, never had ANY probs with that.

Now just need to test the planes.


Jamie
 
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