V
vstudios
Guest
OK, this part worries me:
So, once you've done the payment part in the downloaded installer, do you get a permanently enabled installer? If not, then how many reinstalls are you allowed and/or what other hoops have to be jumped through should you decide to move FS onto a new system or you upgrade your HD, etc?
Thanks.
If its on the same computer, its unlimited. If a hardware failure occurs, simply contact support with your invoice number and old license key and a new key will be issued.
Unfortunately these measures need to be in place, I can understand many peoples thoughts on this matter regarding customer support and what dealings you've had with other publishers. We're the new kids on the block and our support will be top priority regarding patches, installation help and also sales support. We have a lot of work to do to gain your trust, with this in mind we aim to please.