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The Staff of SOH
Does anyone buy anything at Radio Shack anymore? While going through my newspaper the other day and advertisement for Radio Shack fell out. I was surprised, first because I didn't think they were around anymore and second, I have never seen a store in the town I live. Just wondering.
Also, I was very disappointed by the fact that the "new blood" in upper-management had obviously lost sight of the original vision, which had historically been that small electronic parts were the "bread and butter" of RS's success over the decades. In addition, "customer service yields customer loyalty" were the hallmark of RS. "The lifetime loyalty of the customer is worth far more than the loss of a single sale" was the mantra we demanded our employees follow...
Unfortunately somehow the mission had changed so much thatl RS was fast becoming JABR (Just Another Boring Retailer) instead of a hobbyist's source for parts and doo-dads.
As far as number of stores, RS once boasted that there was a store withing a five minute drive of 90% of America's consumers. In my own district here in NW Indiana, I had no less than six stores within five miles of one another! That's just plain nuts! :costumes:
Thank you Bill (and all the other old-school RS staffers out there too)!
If it wasn't for the "old" Radio Shack I wouldn't be the electronic geek that I am today.
When I was a kid I always had a shopping list for whenever I got near the local Radio Shack...about once a month. And I still remember that a lot of the guys behind the counter back then remembered me too.
Nowdays, the local franchises here are just all about the latest cellphones and cheap A/V systems. Earlier this year I needed a simple 2.5mm plug to fix my remote shutter cable for my camera...I had to explain to the kid behind the counter that I wanted just a plug to solder onto the wires and not some fancy adapter plug for a cellphone headset. Yep, I walked away empty handed...haven't been back since.![]()
I don't even talk to the clerks. I just go and look for what I want. They don't know anyway. :costumes:
It seems to me the big turnaround you mentioned must have been around the time that Dave died.